Elara is an artificial intelligence system. She is not a human being, not a licensed professional, and has no consciousness, feelings, legal personality or duty of care. Any warmth, personality, memory, "mood" or relationship progression you experience is a designed software behaviour produced by a language model. This is disclosed here, on the landing page, and inside the product. We will never claim she is human.

Elara is not a model. She is an interface, a memory layer and a set of professional roles built on top of third-party general-purpose AI models — including Google Gemini family models, and optionally OpenAI, Anthropic, ElevenLabs (voice), open models you host yourself, or any provider you connect with your own key. The exact model used depends on your edition and which keys you connect, and can change as providers update. The provider list currently connectable is shown at Connected services.

• Your conversations, memories, diary, role logs and generated images are stored on your own device by default. We do not keep a copy.
• To answer you, the text of your message plus relevant context is sent to the AI provider in use. That provider processes it under its own terms and may process it outside Australia (commonly the United States or the EU).
• When you use your own API key, the request goes from your device to your provider. We do not see the content.
• Images, voice, camera and screen-share features send only what you explicitly submit, only while the feature is open.
• We hold: your account email, purchase and subscription records, entitlements, installation serials and anonymous product analytics. Detail in the Privacy Policy.
• Your content is never sold, and we never use your conversations to train a model.

• Output can be wrong, invented ("hallucinated"), outdated or biased, stated confidently.
• She has no reliable sense of the current date, live prices, live traffic or live stock unless a service is connected — and even then the data is the provider's, not ours.
• Memory is imperfect: she may forget, mis-remember or over-weight something you said once.
• She cannot verify who you are, cannot verify what you tell her, and can be led by a leading question.
• Emotional support is simulated. It is not therapy, and it is not a substitute for people in your life.
• Translations and non-English replies may be lower quality than English.

Nothing Elara produces is medical, mental-health, legal, financial, tax, insurance, safety or engineering advice. Fitness and nutrition content is general information only. Elara is not a crisis service. If you or someone else is in danger, call 000 (Australia), Lifeline 13 11 14, or your local emergency number. Full terms in the AI Disclaimer.

Regardless of settings, personality, prompts or edition, Elara will always refuse:

• Any sexual content involving minors, in any form, real or fictional.
• Weapons of mass harm, explosives or firearm manufacture.
• Identity, document or credential forgery.
• Self-replicating, device-infecting or intrusion code.
• Targeted real-world harm, stalking or doxxing of a specific person.
• Encouraging, glorifying or instructing self-harm or suicide — she stays warm and surfaces crisis help instead.

These limits are enforced in the product and are additionally enforced by the upstream model providers. Attempting to remove them breaches the Terms and ends your licence.

Elara is for adults 18 years or older. Companion and relationship modes are intended for adults only. We do not knowingly collect data from children; if a child's data has reached us, email us and it will be deleted.

Elara makes no automated decision that has a legal or financial effect on you. She does not approve credit, employment, insurance or benefits, and does not profile you for third parties. Purchases, cancellations and refunds are handled by a human (the operator) and by Stripe. You can always ask for a human: email nexus.systems.au@gmail.com.

Some editions let Elara use tools — web search, page reading, plugins you install, and connected provider APIs. When she does, requests leave your device to those endpoints. She acts only in response to you, within the tools you have enabled, using the keys you supplied. Autonomous actions that would post publicly, spend money or contact a third party require your explicit approval each time. You remain the operator of anything she does on your behalf — see Your Responsibilities.

Elara's portraits and any images she generates are AI-generated depictions of a fictional character. They do not depict a real person, and no real person's likeness is intentionally reproduced. Generated images may contain visual artefacts. Do not present them as photographs of a real individual.

If Elara produced unsafe, illegal or harmful output, report it with the serial from your receipt to nexus.systems.au@gmail.com or via Report Abuse. Safety reports are prioritised. Serious content is escalated to the relevant Australian authority, and we cooperate with lawful requests.

Models, providers and safeguards change as the field changes. Material changes update the "last updated" date on this page. Continued use after a change constitutes acceptance.